
Sustainable Hospitality
If hospitality is ultimately about welcoming people into a comfortable space, that same generosity must ultimately extend to the planet–our ultimate host. The world is interconnected, and when customers or visitors enter a restaurant or hotel, it is critical that they experience a shared care for our environment through sustainable hospitality best practices.
Sustainability is vital in the hospitality industry because it minimizes the industry's environmental impact, reduces operational costs, and enhances guest experiences. By adopting sustainable hospitality practices, organizations can conserve resources, attract eco-conscious travelers, and build a positive brand image.
Here are a few more reasons that your organization should consider implementing sustainable hospitality best practices:
Environmental responsibility reduces costs: The restaurant and hospitality industry significantly impact the environment through high energy and water consumption, waste generation, and greenhouse gas emissions on-site and through supply chains. Sustainable practices like energy-efficient appliances, water conservation measures, and waste reduction programs help mitigate these impacts. In turn, less energy and water consumption reduces utility costs.
Attract and improve the customer experience: In today's market, consumers are more aware of environmental and social issues. By demonstrating a commitment to sustainability, hotels and restaurants can attract eco-conscious travelers, build brand loyalty, and gain a competitive edge over those that don't prioritize sustainability. Some studies suggest that guests are increasingly looking for sustainable options when choosing accommodations. By offering eco-friendly amenities, supporting local communities, and promoting responsible travel, hotels can create a more positive and memorable guest experience.
Regulatory compliance: Governments worldwide are implementing stricter environmental regulations. Sustainability practices help hotels comply with these regulations and avoid potential penalties.
Long-term viability: By adopting sustainable hospitality practices, hotels can ensure their long-term viability by reducing their reliance on finite resources, mitigating the effects of climate change, and adapting to changing consumer preferences.
Community benefits: Sustainable hotels often collaborate with local suppliers and participate in community initiatives, contributing to local economic development and strengthening social bonds. Especially in communities that have a strong tourism economy, prioritizing practices that benefit the local environment and community go a long way in attracting and retaining staff, improving customer loyalty, and leveraging local partnerships that can ultimately improve economic efficiency.
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Conscious Comfort:
The Art of Sustainable Hospitality
72%
of diners are willing to pay more at a restaurant that prioritizes sustainability, per a 2025 study.
LifeCity supports sustainable hospitality through our place-based impact assessment and various consulting tools that provide technical expertise for implementation. Our place-based impact assessment helps organizations understand their baseline local impact, set goals, and track progress that improves local social and environmental outcomes.
Since our primary goal through sustainable hospitality is to improve your overall profitability, we don’t stop at operational cost savings, we leverage marketing best practices to attract and retain customers. For many of our clients, sustainable improvements helped secure more large-scale event customers which drive revenue for hotels.
For restaurants, a sustainable experience is generally a higher quality experience. We understand the challenges that come with new innovation such as compostable products that don’t have the same level of quality for end-users. With over a decade of experience in the field, we ensure that all our recommendations are not just more environmentally friendly, but ensure that any operational changes improve the customer experience. Whether you need help finding the right service provider for recycling, the best compostable products for your restaurant, or behavioral solutions to ensure that staff comply with new sustainable operations, our consulting team can turn your values into results.
Services
Waste Assessments & Audits
Impact Reporting & Communication
Sustainability Goal Setting & Strategy
Greenhouse Gas Accounting
Sustainability Software

“Sustainability, ensuring the future of life on Earth, is an infinite game, the endless expression of generosity on behalf of all.”
- Good Good Good News
OUR IMPACT
True sustainability is rooted in community. Our impact goes beyond carbon metrics. We help organizations understand how their actions affect the people and places they serve. By combining environmental strategies with social equity goals, we support businesses in creating measurable changes that improve lives, strengthen local economies, and respect the unique needs of each community. From reducing waste to amplifying stories of impact, we’re building a more just and sustainable future: one neighborhood, one organization, one initiative at a time.
150+
Hospitality Assessments
20-50%
diversion rates in under 1 year
Marketing programs to attract new customers
1

“As a member of LifeCity, we had monthly meetings that gave us the space to put our values into action. The Love Your City platform gave us the structure to accomplish our goals and reflect our intentions in our operations. Not only did we move from diverting very little to 50% of our waste, we worked on building a more equitable organization through new pathways to homeownership and other social services. If you want to be a purpose-driven organization, LifeCity is there to help you design your strategy and make it happen.”
- Nathalie Jordi, Co-Founder, Hotel Peter & Paul
Schedule a Meeting With One Of Our Consultants
Take advantage of all the benefits sustainability has to offer your hotel by working with a LifeCity consultant.
CASE STUDIES
NEW ORLEANS & Co.
HOTEL PETER & PAUL
HILTON HOTEL

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